If you came over from our prior version of answerMug, you'll notice there are big differences in the way chat works. Live private messages/ instant messages and group chat operate independently of one another. To log into chat, you'll need to locate the chat bar on the bottom of the site (desktop users) or click the chat icon at the top of the page (mobile users).
If you're using a desktop system, you'll be able to directly click "Chat Now" on the right of the screen to send live private messages/ instant messages or you can click "Chatrooms" on the left side of the screen to choose from our various group chatrooms.
On mobile devices, clicking the chat bubble in the lower right corner of the main menu will take you to a dedicated page for chat.