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52 faqs found.
  • If you look at someone's photo on their profile page and see an icon or image in the lower right corner, it's probably a gift.Members can...
    If you look at someone's photo on their profile page and see an icon or image in the lower right corner, it's probably a gift.


    Members can earn credits to send their friends virtual gifts. The member can choose to highlight one gift they've received by adding it to their profile photo.


  • There are four ways you can get credits.1) You can earn them by being active on the site. There is a full list of credit-earning opp...
    There are four ways you can get credits.

    1) You can earn them by being active on the site. There is a full list of credit-earning opportunities on the Credts FAQ page. This is Muggy's preferred method. 


    2) Someone can give you credits. All members can transfer credits to their friends, but visiting their Manage Credits page.


    3) An admin can give you credits. If you've been especially helpful around the site or win a contest, the site admin may choose to award you with any number of credits.


    4) You can purchase credits. If you'd like to send out a bunch of gifts to your friends and don't have enough credits to do so, you can purchase them with cash. answerMug uses PayPal to handle the transaction, so your data is secured by them and answerMug never receives any of your financial info. We'd really prefer that you earn them, but if you want to buy them, the funds go to site upkeep and development, which is super cool. You can purchasse them on your Manage Credits page.
  • You can feature any one gift of your choosing on your profile at any time.1) Visit the "Gifts" page by selecting "Gifts" in the main menu...
    You can feature any one gift of your choosing on your profile at any time.


    1) Visit the "Gifts" page by selecting "Gifts" in the main menu.


    2) Select "Inbox/Sent" from the gifts menu at the top of the page. If you're on a mobile device, this menu appears when you click the red arrow.


    3) Hover over the gift you'd like to feature or tap it if you're on a mobile device. You'll see a display like the one below, though your gift will probably not be the laptop with the heart.




    The red circle with the minus sign lets you decline the gift. 


    The gray checkmark will let you feature it on your profile. It turns green when you've activated it.


    Clicking the gift icon enables you to send your gift-giver a gift in return.
  • If you came over from our prior version of answerMug, you'll notice there are big differences in the way chat works. Live private message...
    If you came over from our prior version of answerMug, you'll notice there are big differences in the way chat works. Live private messages/ instant messages and group chat operate independently of one another. To log into chat, you'll need to locate the chat bar on the bottom of the site (desktop users) or click the chat icon at the top of the page (mobile users).



    If you're using a desktop system, you'll be able to directly click "Chat Now" on the right of the screen to send live private messages/ instant messages or you can click "Chatrooms" on the left side of the screen to choose from our various group chatrooms.




    On mobile devices, clicking the chat bubble in the lower right corner of the main menu will take you to a dedicated page for chat.




  • If you are part of the original group of Muggers and used the original site, it may look like a lot of the groups you joined have vanishe...
    If you are part of the original group of Muggers and used the original site, it may look like a lot of the groups you joined have vanished. They didn't! They're all still here.

    Our groups system works slightly different now, in order to provide ease of use for members and to keep adult content away from minors and those who don't wish to see it. Instead of making people browse through all the groups to find one they want, and then signing up and waiting for approval, we created a way to give you instant access to all of them and to search a list of just the adult groups.


    If you're missing groups right now, it's probably because you are not yet signed up on our adult network. You can click the "Join Adult Network" button in the main menu. After you have done this, all the adult groups will become visible to you and you'll see them in your group lists again. 


    You'll also get a tab added to your main menu that lets you browse all the adult groups at once. If you click it now, before you've opted into the adult network, you'll see a blank page. After you've opted-in, it will populate with all the different adult groups we have to offer.


    You may also note that we're reenabled group creation, so if you think of a group we don't have, but should, you can add it in.
  • Start by signing up.  There may be a brief period of time while your account is waiting authorization from an admin before you ...
    Start by signing up.  There may be a brief period of time while your account is waiting authorization from an admin before you can begin posting, but you will receive an e-mail as soon as you're approved. Once that happens, jump in wherever you'd like. It's not a bad idea to browse the FAQ some more and review the tutorials while you wait.
  • Benedict Arnold was a no-good, dirty, rotten, traitor who deflected during the Revolutionary War.Ooh... you mean here on answerMug? That'...
    Benedict Arnold was a no-good, dirty, rotten, traitor who deflected during the Revolutionary War.


    Ooh... you mean here on answerMug? That's the account name that becomes associated with content when someone closes their account or gets deleted by an admin. Sure, we could just call them "deleted members" or "former members," but where's the fun in that?


    If you'd like to read more about the traitor, feel free to browse the Wikipedia page about him: https://en.wikipedia.org/wiki/Benedict_Arnold


  • Anyone who is over the age of 14 and promises to uphold the community standard of maintaining a positive environment can join answer...
    Anyone who is over the age of 14 and promises to uphold the community standard of maintaining a positive environment can join answerMug. Trolls will be shot on sight.
  • Go to your profile by clicking your name in the black bar at the top. Then, look for "Edit My Profile." http://answermug.com/members...
    Go to your profile by clicking your name in the black bar at the top. Then, look for "Edit My Profile." http://answermug.com/members/edit/profile The photo option is in there.

  • answerMug does not have a blocking system. Instead, we do our best to provide a warm and welcoming atmosphere for all, and we monitor/ mo...
    answerMug does not have a blocking system. Instead, we do our best to provide a warm and welcoming atmosphere for all, and we monitor/ moderate issues as necessary. Habitual "troubled" Muggers are escorted out. 


    If you're having trouble with a specific member because they're bullying, attacking, stalking, or otherwise violating our TOS, please report them. Most content includes "report" flags that you may use to notify the admin. You may also use the "Feedback" tab to talk with the admin. The Feedback reports allow for messages back and forth between you and the admin, so you'll always know if your report was seen and what action was taken as a result of your report. The "Feedback" tab is located on the left side of the screen for desktop users or in the main menu under home. You may also access the Feedback page here


    We understand that sometimes people don't want their names attached when they're reporting something. To be clear, your report is never shared with members and the creator of the content that was reported is never told whether the issue was something the mods caught on their own or if someone reported it. Moreover, content is never removed because it was reported. It's removed when it violates our TOS. No amount of reports for content that don't violate the TOS will result in it being removed. At any rate, if you have concerns over remaining anonymous when you report, please log out of your account or open a private/ incognito window. Then, file your report using the "Contact Admin" link found in the footer menu.

  • We try to keep the main areas of the site friendly for everyone, so we hide all of our adult content in an area that's restricted to adul...
    We try to keep the main areas of the site friendly for everyone, so we hide all of our adult content in an area that's restricted to adults who opt-in. We refer to this as our "adult network," but it's really just a hidden part of answerMug. You don't need to sign up for a special account or pay to access it, but you do need to tell the system that you're an adult who wants to see it.


    To join the adult network, adults may go to the "Muggers" section of the main menu and select "Join Adult Network." Follow the instructions there- it's a quick process that will have you up and running in 20 seconds or less... unless you read all the legal notices, in which case, get yourself a pot of coffee first. 


    Once you opt-in, a new button will appear in your menu that says "Adult." This will take you to a directory of all our adult groups, which you will have instant access to. You'll also notice that your activity feeds and notifications also contain content from the adult groups. 


    Please keep in mind that, although answerMug may look pretty raunchy to you after this, only you and the other Adult Network members see it this way- the rest of the folks will still see a clean Mug. So, please be sure to monitor yourself, and know when you're posting in an adult section, versus the main areas of the site, which still need to be kept clean. If at any point, you change your mind and don't want to see the adult content, you can leave the Adult Network by going back to the page you joined it on. *poof* answerMug will appear to be wholesome and clean again.
  • When you interact in the Q&A, you'll notice that members have a number below their profile photos. This represents the number of posts th...


    When you interact in the Q&A, you'll notice that members have a number below their profile photos. This represents the number of posts they've made.
  • We don't guarantee a set amount of time. We presently have one admin who approves accounts and sometimes she sleeps or leaves her compute...
    We don't guarantee a set amount of time. We presently have one admin who approves accounts and sometimes she sleeps or leaves her computer for coffee. If you join while she's at her computer, you could be up and running in minutes. If you join while she's sleeping, it could be eight hours (Probably not. She's not that lucky.)



    While this may seem like a total pain in the rear for newcomers, it helps us handle moderation better. With one admin and only a few volunteers moderating, it would get pretty nutty if anyone could just walk in at any point in time. We don't like playing Whack-a-Mole with accounts we've deactivated either, so we check who's coming in before we unlock the door. It makes for a better experience for our existing members, even though it can take a little while to get in.



    It's generally safe to say that if your account has not been activated within 24-48 hours, it probably won't be. If you used privacy software or a proxy when you joined, that's probably why you didn't get activated. If this is the case, withdraw your entry/ close the account, skip the proxy, and sign up again. If you can't figure out why you didn't get in and it's been more than 24 hours, you can use the "Contact Admin" link on the bottom of the page to check with the admin. 

  • Meet the Mods Just Asking Site Owner/ Admin Just Asking is available via email to answer questions and can help you ...

    Meet the Mods

    Just Asking

    Site Owner/ Admin

    Just Asking is available via email to answer questions and can help you with any issues you have around the site. She is the primary contact, no matter what issue you're facing. You can also use the report buttons by any piece of content or th Feedback tab to notify the admin if you see content that violates our TOS.

    answerMug also has volunteers who help moderate specific areas of the site when they are online. They are regular members who have kindly agreed to assist. From time to time, you may receive feedback from the following people:

     

    My2Cents

    Q&A Mod

    GoatJumper

    Q&A Mod
    adultMug Mod

    hartfire

    Apprentice Mod

       

     

     

     

     

     

    Because everyone you see pictured above volunteers their time, we don't ask them to monitor their inboxes, field questions, or be here at specific times. This is why it's always best to to use the reporting or feedback options you see on the site, so you can be sure that any issues you need assistance with will be taken care of promptly. It's also worth noting that our moderation team changes out from time to time as volunteers become busy with other projects or life circumstances require their attention to be redirected. 

    We do have a training program for moderators accept new "apprentice mods" as site demand necessitates. Tenured members with accounts in good standing (no suspensions or reprimands) who are interested in volunteering as asite mod may contact Just Asking to inquire about further requirements and present openings.
  • The Feedback tab can be used anytime you want to speak directly with the admin. It gives you the equivalent of a private inbox, where you...
    The Feedback tab can be used anytime you want to speak directly with the admin. It gives you the equivalent of a private inbox, where you can talk about your thoughts, ideas, or concerns and the admin will respond by either changing the status or commenting back to you.


    You can use the Feedback tab for reporting issues as well, but please be sure to include a link to the troublesome content if you do.
  • The best place to learn all of the rules is on our Terms of Service page, but here's a quick rundown to get you started:   Please ...

    The best place to learn all of the rules is on our Terms of Service page, but here's a quick rundown to get you started:

     

    Please respect all other muggers and their beliefs. Yes, we're a diverse bunch, but there's no reason we can't get along peacefully.  It's ok to disagree- perhaps even healthy, but it's never ok to attack or belittle any individual or group.

     

    All of the main areas are intended to be fun for everyone. This is why we don't allow cursing, discussions of a sexual nature or discussions promoting illegal drug use in the Q&A, the Main/clean chat, the blogs, the pictures or the videos. Pornography and nudity is not permitted either. Yet, we understand that muggers sometimes need to let loose and this is why we offer adultMug and Free-for-All.

     

    Should you be found in violation of policy, the following consequences apply:

     

    In Chat

    Unintentional (we all slip up sometimes): 1st time - warning, 2nd time- 15 minute chat suspension, 3rd time- 1 hour chat suspension, 4th time- 24 hour chat suspension, 5th time- 2 day site suspension.

     

    In regards to cursing in chat (drum-roll, please...): Censored cursing is permitted, provided you only use the first letter and asterisks on the rest and not to excess, excess being defined as no more than three times in a five minute period.  Not following these guidelines is subject to the aforementioned penalties and is considered an intentional violation of the chat rules.

     

    Intentional (all attacks on other users are considered intentional): 1st time- warning, 2nd time- 1 hour chat suspension, 3rd time- 24 hour chat suspension, 4th time- 48 hour site suspension. *Please note that if you are on a Main room/ Clean chat suspension, you are still permitted in the other chat rooms and on the rest of the site. However, should you continue to violate policy while already on a chat suspension, you will receive a 48 hour site suspension immediately.

     

    Elsewhere on answerMug

    We do not presently have the ability to move adult discussions to Adultia or Free-for-All. Please take this into consideration when you decide where to post your questions, as once a moderator has deleted content, it is gone forever.

     

    Posting inappropriate content- Your post will be deleted and you will receive a note to place the content in a more appropriate area. If we believe the offense was intentional or it becomes habitual you will receive:

    1st offense- Warning, 2nd offense- 48 hour site suspension, 3rd offense- suspension length will be determined by a vote of the moderators and may include permanent ban from answerMug.

     

    Kindly keep in mind that we're all here to enjoy each others' company and hopefully learn a thing or two. The moderation team would prefer to not have to enforce any policies and we ask that you monitor yourselves so we don't have to.

     

    It's also important to note that as answerMug grows, policies may change and moderators may have to make judgement calls and issue independent decisions as issues arise. Our moderators are volunteers who want answerMug to be a pleasant experience for everyone.

     

    Please enjoy your Mug responsibly.

     

     

     

  • The easiest way to accept a friend request is by clicking the friend alert icon in the black bar at the top of the page and then selectin...
    The easiest way to accept a friend request is by clicking the friend alert icon in the black bar at the top of the page and then selecting the "confirm" button.
  • AnswerMug is more than a question and answer website. We are a community dedicated to sharing knowledge through positive interaction. Ask...
    AnswerMug is more than a question and answer website. We are a community dedicated to sharing knowledge through positive interaction. Asking and answering questions is a given, but we also offer social networking, blogging, video/picture sharing chat (group chat, private instant messaging, video chat and voice chat), special-interest groups and more. Membership is free, though we do ask Muggers to remain respectful and help maintain the positive juju we have going on here.
  • We hate to see you go! If you're having an issue that the admin can help with, please use the feedback tab or "contact" button at the bot...
    We hate to see you go! If you're having an issue that the admin can help with, please use the feedback tab or "contact" button at the bottom of the page to notify her.


    If you just aren't feelin' the Mug vibe, we understand. You can delete your account by clicking "settings" in the black bar at the top and then choosing "delete account" from the options at the top of the page.


    Account deletion is permanent and most of your content gets removed when you go. Anything that stays, such as discussions others are involved in, will be relabled as being posted as "Benedict Arnold." You can always open up a new account after you've deleted one, but you can never be attached to your old content again.