Discussion » Questions » Shopping » Have you ever ordered something (online, by phone) and it arrived broken?

Have you ever ordered something (online, by phone) and it arrived broken?

Just received the turntable I ordered off eBay (for $200, mind you) and it arrived broken :( Man I really truly hate the post office sometimes. The box says fragile on it, but of course they paid no attention to that. 

Posted - September 8, 2016

Responses


  • 3375

    I ordered a book one time from Amazon and there were pages missing from a supposedly from a brand new copy.  They immediately remedied the problem though and got me a good copy.  

      September 8, 2016 7:53 PM MDT
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  • 270

    No, that's why I try to avoid online shopping whenever possible.

      September 8, 2016 8:31 PM MDT
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  • 2758

    Yep.  Not often, but it happens.  That's the trouble with the buy-before-you-see paradigm.

      September 8, 2016 10:31 PM MDT
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  • 2758

    I was working for Amazon at the time.  I stole them from you on purpose. :-)

    How are you, Peas?

      September 8, 2016 10:31 PM MDT
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  • 2758

    (I can count on two fingers the number of online retailers I trust...and one of them is testing me.)

      September 8, 2016 10:32 PM MDT
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  • 17398

    I hope it came from a reputable source.  Ebay rules (I believe) these days require shipping insurance.  That insurance is for the purchaser.  That's last resort though.  Hopefully your seller will make good on it for you.  I have about 2500 transactions on ebay.  I was there back when it was fun and just people...........not companies.  I saved a ton on textbooks and law school case books. 

    Good luck!

      September 9, 2016 1:55 AM MDT
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  • 17398

    I had a text book with pages missing once.  It was a $250 book.  It wasn't easy but I did get another copy. 

      September 9, 2016 1:57 AM MDT
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  • 270

    Same here, Nimitz. Lol:)

      September 9, 2016 8:25 AM MDT
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  • 22891

    not really but i sent my sister some ceramics stuff i made in school and she said one arrived broken

      September 10, 2016 7:52 PM MDT
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