Long ago there used to be such a thing as CUSTOMER SERVICE. There even used to be "Complaint Departments" in stores where you could tell 'em what you didn't like and they'd try to do something about it....try to make you happy Now it's a joke. When/where did it start? At gas stations where you pump your own gas and they don't care if your windshield is matted with dead bugs? At the market where you bag your own groceries? At the bank where they have boarded up most of the teller stations and you either use machines they have in the lobby "for your convenience" or wait in long lines for the one or two tellers there to get around to you? This is PROGRESS?
