I just got off the phone with mcafee and they couldn't detect a virus, so I showed the rep my browser and how it was being hijacked. They offer a money-back guarantee that they will find and remove viruses. She said they don't cover browser problems And I'd have to pay for their tech support. I said it wasn't a "browser problem." I have a virus that takes over every browser, and I've already deleted and reinstalled my browsers. There's a file on my system that deploys and hijacks the browsers.
Apparently not, because if my PC had a virus, their service would alert me. Never mind that she could see the hijack in progress while McAfee was running. Nope. Their service works fine.
Am I missing something? If the computer is not infected, and the hijack occurs on a clean browser- no extensions, add ons, nothing, what else could it be but a virus? And, if this isn't what McAfee does, what exactly does their service protect you from? O_o