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Discussion » Questions » Business » Delta Airlines says it will pay a passenger up to $10,000 to leave an overbooked flight. Think that might overreacting or just right? Why?
RosieG

Delta Airlines says it will pay a passenger up to $10,000 to leave an overbooked flight. Think that might overreacting or just right? Why?

Posted - April 16, 2017
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Responses


  • 16829
    Neither. Ceasing the greedy practice of overbooking would be "just right".
      April 16, 2017 5:46 AM MDT
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  • 113301
     Airlines are greedy. Cancellations/no-shows mean empty seats that could be filled by MORE paying customers. But it would certainly be fairer. Thank you for your reply Sbf! :)
      April 17, 2017 6:34 AM MDT
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  • 7280
    "Up to" is the key.

    I think that would find enough people to leave.

    Look at it this way---you can sell your seat to the high bidder.
      April 16, 2017 10:26 AM MDT
    1

  • 113301
    That appeals to me! Why not? That way everyone gets what he/she needs or wants most. Thank you for your reply tom and Happy Monday! :)
      April 17, 2017 6:35 AM MDT
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  • 3191
    As Tom said, "up to" is key.  By law, they only have to pay a maximum penalty of $1,350.

    https://hbr.org/2017/04/airlines-like-united-can-underpay-bumped-passengers-because-of-a-government-rule
      April 16, 2017 10:38 AM MDT
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  • 113301
    Thank you for your reply Bozette and the helpful link. Happy Monday! :)
      April 17, 2017 6:36 AM MDT
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  • 1002
    Perhaps this is how confident they are they won't be overbooked. lol
      April 16, 2017 10:40 AM MDT
    1

  • 113301
    Of course if you NEVER overbook there will be last-minute cancellations/no shows and all seats won't be filled. But what about having "standby" boardings for those who wanted to get on the flight but were told it was booked? I just realized though that would make folks schlep to the airport and wait around  "just in case" which probably isn't very efficient. Thank you for your reply FNR and Happy Monday! :)
      April 17, 2017 6:32 AM MDT
    1