I must vent about my work shift today here and GET IT OUT OF MY SYSTEM so that I can go to work tomorrow fresh and ready to handle the onslaught of customers.
I'm just wondering when it became acceptable for shopping customers to WHISTLE at employees to get their attention... Today I was at work and had just hung up the phone after speaking with a client and booking her an appointment. I was bent down writing in the appointment book when I heard a whistle and a literal "YOO HOO" from behind me. Certain that it couldn't be for me, I straightened up and turned around and from ACROSS THE WAY - at least 30 feet - a disgruntled woman was standing there tapping her foot. She said, "Can I get a little help?!" in the most aggravating tone and trying to charm her into a good attitude I obliged and walked over.
Then began the slew of questions.
DO YOU HAVE THIS ITEM?
WHY ARE YOU OUT OF IT?
IT'S ON SALE ON THE WEBSITE?
IF YOU CAN MATCH THAT PRICE THEN WHY CAN'T YOU CHANGE THE PRICE OF THIS ITEM?
CAN YOU SWITCH OUT THIS ITEM IN THIS KIT FOR ANOTHER ITEM FROM ANOTHER KIT OF ANOTHER BRAND?
WHY DO YOU ALWAYS HAVE SALES ONLINE?
DO YOU EVER HELP CUSTOMERS IN STORE WITH SALES?
WHY ARE YOU OUT OF IT?
DO YOU HAVE THIS ONE?
WHAT ABOUT THIS ONE?
OR THIS?
I NEED THIS
AND THIS
I WANT IT EXACTLY THE SAME BUT DIFFERENT LIKE THIS
And so on and so forth. After 45 minutes of being berated for apparently being a bumbling idiot, she walked away, leaving garbage from her purse on the counter and a giant cup of ice - that she had been chewing on ever so politely - next to the cash register. I tossed it, naturally. BUT she came back 30 minutes later and asked for that very cup of ice. When I told her, "...I'm sorry, I assumed you didn't want it and I threw it out," SHE ROLLED HER EYES AND SCOFFED AT ME AND STORMED OFF.
I feel better now. If I went on and on I'm afraid I'd never stop talking.