I worked in a TELEMARKETING ROOM FOR YEARS. Different ones. And half of them were because I said something that got me in trouble and I had to look elsewhere for employment. It is so easy to do when you are me and on the phone. I can really piss people off just as well as I do on here when they are calling me and making my life miserable.
People do NOT expect that from a sales person. They think you are going to cry or something. NOPE. Not I. I will RIP YOU A NEW ONE.