Meet the Mods

Just Asking Site Owner/ Admin

Just Asking is available via email to answer questions and can help you with any issues you have around the site. She is the primary contact, no matter what issue you're facing. You can also use the report buttons by any piece of content or th Feedback tab to notify the admin if you see content that violates our TOS.

answerMug also has volunteers who help moderate specific areas of the site when they are online. They are regular members who have kindly agreed to assist. From time to time, you may receive feedback from the following people:

My2Cents Q&A Mod

Because everyone you see pictured above volunteers their time, we don't ask them to monitor their inboxes, field questions, or be here at specific times. This is why it's always best to to use the reporting or feedback options you see on the site, so you can be sure that any issues you need assistance with will be taken care of promptly. It's also worth noting that our moderation team changes out from time to time as volunteers become busy with other projects or life circumstances require their attention to be redirected. 

answerMug moderation may be different than some of the sites you are accustomed to. Each branch of the site may have a different moderation team and we rely on community feedback/ reporting to catch any potential issues.

Who Moderates the Site

Main Areas

Any of the main areas of the site, such as Q&A, are moderated by the answerMug admins. At this point, this only includes Just Asking. The admin team is responsible for all public areas, as well as any AM-sponsored group, such as Adultia, Free-for-All, and the Debate Room. Because of the amount of data on the site, it's not possible for the admins to see everything all the time. If you see something that you feel violates the site's rules, please send use the report button or send Just Asking a message so it can be investigated.

Features

Chat, blogs, photos and videos can each have individual moderators as well. For issues within any of these areas, you may contact Just Asking or use the report button. However, other admins and mods may also be on hand at times to manage content as they use the site. For a full list of current mods and admins, as well as which areas they manage, check the relevant FAQ/help page.

Groups

At one time, groups could be created by any member of answerMug and the group's creator became that group's admin, and he or she was responsible for all content management within the group. While we generally do not allow members to admin their own groups now, some of our prior group admins have been grandfathered in. You can check the members tab of any group to see if a group admin is identified. If one is listed, you may speak with that group admin about issues within the group. However, general site administrators are also available to help mediate issues and will take over administration of groups with no other admin and in cases where an acting admin is absent or non-responsive. 

We don't see everything on the site, so we really rely on YOU to help us keep answerMug a positive and welcoming place to be. Please notify us via the report buttons or email if you see offensive posts or personal attacks directed towards any member. Thanks! 

Consequences for Violations

Should you be found in violation of policy, the following consequences apply:

In Chat

Unintentional (we all slip up sometimes): 1st time - warning, 2nd time- 15 minute chat suspension, 3rd time- 1 hour chat suspension, 4th time- 24 hour chat suspension, 5th time- 2 day site suspension.

Intentional (all attacks on other users are considered intentional): 1st time- warning, 2nd time- 1 hour chat suspension, 3rd time- 24 hour chat suspension, 4th time- 48 hour site suspension. *Please note that if you are on a Main room/ Clean chat suspension, you are still permitted in the other chat rooms and on the rest of the site. However, should you continue to violate policy while already on a chat suspension, you will receive a 48 hour site suspension immediately.

Elsewhere on answerMug

We do not presently have the ability to move adult discussions to Adultia or Free-for-All. Please take this into consideration when you decide where to post your questions, as once a moderator has deleted content, it is gone forever.

Posting inappropriate content- Your post will be deleted and you will receive a note to place the content in a more appropriate area. If we believe the offense was intentional or it becomes habitual you will receive:

1st offense- Warning, 2nd offense- 48 hour site suspension, 3rd offense- suspension length will be determined by a vote of the moderators and may include permanent ban from answerMug.

Kindly keep in mind that we're all here to enjoy each others' company and hopefully learn a thing or two. The moderation team would prefer to not have to enforce any policies and we ask that you monitor yourselves so we don't have to.

It's also important to note that as answerMug grows, policies may change and moderators may have to make judgement calls and issue independent decisions as issues arise. Our moderators are volunteers who want answerMug to be a pleasant experience for everyone.

Please enjoy your Mug responsibly.