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  • How do I log off/ onto chat?
    As of 3/18/18, our chat service has changed. Functionality with the new system is improved, but it works a little differently. To Be...
    As of 3/18/18, our chat service has changed. Functionality with the new system is improved, but it works a little differently. 


    To Be Available
    You'll automatically be marked available for private one-on-one chats unless you stop using your computer or the site for  few minutes. Then, your status will be switched to "idle."  You'll automatically become active again once you start using the site.


    To Be Unavailable

    If you don't want to chat with other Muggers, you can mark yourself as "unavailable."
    -Open the chat.
    -Click the gear on the top right of the box.
    -Click "Available to Chat" to remove the check mark. 


    To Join a Chat Room
    We have a general chat room for all Muggers.
    -Click the pink and blue chat bubbles in the chat bar.
    -Select the room you wish to join. (The main room is the primary chat hub)
    -Chat and follow the general site rules.
    -Exit the room by hovering over the title of the room and clicking the "x" next to it.

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  • How do I get rid of the "Mobile Chat" button?
    We updated our chat service on 3/18/18. The new service includes a button at the bottom of mobile devices which reads: "Mobile Chat."For ...
    We updated our chat service on 3/18/18. The new service includes a button at the bottom of mobile devices which reads: "Mobile Chat."


    For those who don't like to chat or would prefer to have a cleaner screen, you can hide this button.

    To get rid of the box:
    1) Click the box at the bottom that says "mobile chat." 
    2) Click the wrench on the top right.
    3) Hit the toggle on/off switch next to "Hide mobile chat tab on site."
    4) Exit back out and resume surfing, sans button. 


    If you ever want the button back, you can visit the chat section by clicking "Chat" in the main menu under "Muggers."


    Desktop users don't have the same box. Instead, they have a bar which runs cross the bottom of the screen. Although the chat bar cannot be removed, it can be minimized into a tiny little square by clicking the arrow on the lower right corner of the screen.
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