I just got off the phone with mcafee and they couldn't detect a virus, so I showed the rep my browser and how it was being hijacked. They offer a money-back guarantee that they wil... moreI just got off the phone with mcafee and they couldn't detect a virus, so I showed the rep my browser and how it was being hijacked. They offer a money-back guarantee that they will find and remove viruses. She said they don't cover browser problems And I'd have to pay for their tech support. I said it wasn't a "browser problem." I have a virus that takes over every browser, and I've already deleted and reinstalled my browsers. There's a file on my system that deploys and hijacks the browsers. Apparently not, because if my PC had a virus, their service would alert me. Never mind that she could see the hijack in progress while McAfee was running. Nope. Their service works fine. Am I missing something? If the computer is not infected, and the hijack occurs on a clean browser- no extensions, add ons, nothing, what else could it be but a virus? And, if this isn't what McAfee does, what exactly does their service protect you from? O_o less
I have malware on my Windows 7 laptop that hijacks web pages and either inserts ads onto them or takes over the ads that are there. It also disables most of the page's functions.Pr... moreI have malware on my Windows 7 laptop that hijacks web pages and either inserts ads onto them or takes over the ads that are there. It also disables most of the page's functions.Proior to this, I had not installed any new programs on my computer in months, though I was on a site looking up "Hamlet" quotes the other day and got one of those annoying pop ups that said I was infected. I closed the window and went on with life.I run MacAffee and it didn't catch this. It still doesn't realize there's something there.Because I use Chrome, I cleaned that. I also removed all cookies from the last week and all of my cache. Nada.I ran Malwarebytes, which found and eradicated four files. I rebooted and enjoyed a couple hours of peace before the ad hijacker started again. Now, Malwarebytes sees nothing in repeated scans.I deleted Chrome and switched to FireFox. Within about 5 minutes, the malware took FF over too.I then switched to ESET scanner, which found and eradicated one file. I rebooted and the malware is still active... less
and which ones do you have installed on your comptuer?- for me that would be google chrome but once chromebooks get the Google Play Store (apps) later this year- im gonna try Firefox.
