I am seeing a big decline in customer service here lately, and it irritates the heck out of me. Some business owners treat their customers like an inconvenient intrusion instead of... moreI am seeing a big decline in customer service here lately, and it irritates the heck out of me. Some business owners treat their customers like an inconvenient intrusion instead of welcoming them and realizing they are what make their business grow. Isn't the point of owning a business to get it to grow and be successfully profitable? I'm seeing everything from surly cashiers to arrogant managers and owners. Running customers away is NOT a good business plan.
I am working on a project.
... moreI work freelance.
I am working on a project.
Deadline June 29 ( set on June 13 )
I like the project, it is very interesting, I don´t mind the long hours.
However , my client is another story.
She waited a month after contacting me to send me the documents. She knew she had a very narrow deadline, and yet she waited all that time. Now, she is in a hurry to get them ready, and even though we agreed on a deadline, she calls me everyday to ask me if I am making any progress and if I can send her material that I´ve already finished.
Today she called me and I couldn´t hide my displeasure. I was annoyed by her constant monitoring.
I am very professional. I work hard. I don´t need this kind of attitude from a person who knows quite well the deadline is not up , yet and still keeps interrumpting me with her incessant demands.
